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London Overground scores high for passenger satisfaction
Also the most punctual train operator during December with 96 per cent of trains on time"London Overground has once again demonstrated the benefits of continued investment in improvements that our passengers tell us they want" said TfL's Director of Rail, Jonathan FoxTfL's London...
Passenger satisfaction remains at record high levels, new survey shows
In response to the publication of the latest National Passenger Survey, showing record levels of customer satisfaction, Michael Roberts, Chief Executive of the Association of Train Operating Companies, said:“Record levels of satisfaction reflect the continued determination of train operators to...
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