Home
Invite
RSS
Search:
Advanced Search
Select a category below on the right to view articles within that category.

Keywords: Tag: Sort by:
Rail Passenger Satisfaction Fell even before the Christmas Chaos
  from: http://www.bbc.co.uk/news/uk-31002940 27 January 2015 Last updated at 13:59 Rail journey satisfaction dips - Passenger Focus survey  Trains moved to 'unsuitable' station MPs criticise 'cast-off' trains Minister defends rail fare risesRail...
TfL publishes annual complaints data as part of ongoing drive to improve customer service
Publication of first Complaints Report demonstrates increasing transparency, a key Mayoral commitment. Report sets out main areas of customer complaints and steps being taken to address themTransport for London (TfL) is set to publish regular reports on customer complaints, as part of its...
Rail travellers tweet their complaints
 tweets KEEP rail firm on tRACKby Kathryn Williams, Wales On SundaySep 2nd 2012FOR decades, unhappy train passengers have felt powerless to make their views felt about problems, from overcrowding to delays and rundown rolling stock.The latest generation of travellers is finding that simply...
UK Rail complaints on the rise
 Rail complaints on the riseWatchdog reports 30% rise in complaints, with East Coast Trains the main culpritl Miles Brignall guardian.co.uk, Thursday 9 August 2012 22.58 BST from: http://www.guardian.co.uk/money/2012/aug/09/rail-complaints-increasePassengers' complaints about rail...
FCC passengers angry about trains without toilets
  First Capital receives complaints      http://www.bedfordshire-news.co.uk/News/No-loo-on-choo-coo-as-First-Capital-receives.htmBY ADAM THOMPSON  Rail passengers who have forked out upto £3,500 for a season ticket have struggled to spend a penny...
ATOC - 'Complaints drop to record low levels'
In repsonse to ORR figures on overcrowding and customer complaints, a spokesperson for the Association of Train Operating Companies (ATOC) said:“These figures show that, overall, overcrowding fell last year and that passenger complaints across the country have recently dropped to their lowest...
Number of complaints to train companies continues to drop to record levels, new figures show
Figures published today by the Office of Rail Regulation show record low levels of customer complaints for a complete financial year. There were 46 complaints per 100,000 journeys during 2009/10 – a drop of 16.5% compared with 2008/09.Edward Welsh, Director of Corporate Affairs at the...
Overcrowding complaints - Extra carriages promised for Manchester commuters
Transport bosses have promised extra train carriages on a commuter line into Manchester after complaints of overcrowding.Northern Rail services from Rochdale to the city centre are attracting high numbers of passengers because the Oldham loop is shut for Metrolink work Greater Manchester...
All Articles
Uncategorized  (8 articles)

Popular Tags