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National Rail helps to deliver exceptional Paralympic Games

With a significant increase in capacity, high levels of punctuality and the provision of special assistance to thousands of passengers, the railway has helped to deliver the biggest and best Paralympics.

• Train companies provided more than five million extra seats over the Paralympics, almost 48 million in total, to carry thousands of spectators every day to and from events.
• Since the first day of the Paralympics, the available data shows that the punctuality and reliability of National Rail was, on average, 93.8%.
• Since the opening ceremony, train companies have provided assistance to thousands of passengers with disabilities who required help to get to events and home again, with over 6,300 bookings for assisted travel handled over the Paralympics.
• Research suggests that around three out of five spectators used National Rail to travel to Games events - a larger share than Tube or roads.
• A total of 561,000 spectators took advantage of special 2012 Games train tickets to travel to and from the Olympics and Paralympics.

Michael Roberts, Chief Executive, Association of Train Operating Companies, said: “With the eyes of the world on Britain, the railway has played its part in delivering the biggest and best Paralympics. Train companies and Network Rail increased services to carry many of the record number of Paralympic spectators who cheered on the largest gathering of Paralympians ever. We aim to use the experience of the Paralympics and the millions of pounds recently invested in improvements to continue to make rail travel easier for those with accessibility needs.”

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